Privacy Policy

Effective Date: October 26, 2023

Last Updated: December 19, 2025

MAL ORGANIC (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of our customers and website visitors. This policy is designed to comply with the Sri Lanka Personal Data Protection Act (PDPA), No. 9 of 2022.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Contact Details: Name, email address, and phone number.
  • Delivery Information: Physical address for shipping and billing.
  • Purchase History: Information regarding the organic products you order from us.

2. How We Use Your Information

We use your personal data to provide you with the best organic experience, specifically for:

  • Processing and delivering your orders.
  • Providing customer support and responding to inquiries.
  • Sending updates about your order status.
  • Improving our website and product offerings.

3. Data Security and Sharing

Your privacy is our priority. We do not sell or rent your personal information to third parties. We only share data with trusted partners (such as delivery services) required to complete your transaction, or when legally mandated by Sri Lankan authorities.

4. Your Rights

Under the Sri Lanka PDPA, you have the right to access your data, request corrections, or ask for the deletion of your personal information. You may also withdraw your consent for us to process your data at any time.

5. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at our office:

MAL ORGANIC
Office Address: No 412/1, Gadambuwana, Miriswatta, Piliyandala, Sri Lanka
Email: malorganic.social@gmail.com
Hotline: +94 705776160